Privacy Policy for Good Deal Furniture
At gooddealsfurniture.com, accessible from https://gooddealsfurniture.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by gooddealsfurniture.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in gooddealsfurniture.com. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the <a href=”https://www.privacypolicygenerator.info”>Free Privacy Policy Generator
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
gooddealsfurniture.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of gooddealsfurniture.com.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on gooddealsfurniture.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that gooddealsfurniture.com has no access to or control over these cookies that are used by third-party advertisers.
Third-Party Privacy Policies
gooddealsfurniture.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
gooddealsfurniture.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Delivery
Q: How will my purchase be delivered?
A:
The size and weight of your online purchase are factors that help us determine the most efficient delivery method.
Standard Shipping – We ship smaller, lighter items via courier or mail (e.g. UPS, Fed Ex, or USPS). You’ll receive a notification as soon as the order ships. Items may require assembly. Available shipping options will be noted in the shopping cart, but generally include 1-day and 2-day shipping. If 1-day shipping is available for an order, the order is expected to be delivered within 1 business day after it has been shipped and picked up by the delivery carrier. If 2-day shipping is available for an order, the order is expected to be delivered within 2 business days after it has been shipped and picked up by the delivery carrier. Business days do not include weekends. Delivery may be delayed by factors such as changes in inventory, delivery capacity, and unforeseen circumstances beyond our control, such as strikes, natural disasters, and inclement weather.
In-Home Delivery – We can deliver larger items in one of two ways. At your front doorstep or In-home Delivery.
· Q: How will my order arrive?
A:
You will receive your order either via Standard Shipping or In-Home Delivery. The size and weight of your online purchase are factors that help us determine the most efficient delivery method.
Standard Shipping – We ship smaller, lighter items via courier or mail (e.g. UPS, Fed Ex, or USPS). Items may require assembly. You’ll receive a notification as soon as the order ships.
For In-Home delivery after you place your order, you’ll be contacted (typically within two business days) to schedule home delivery. Please arrange for an adult to be present when the truck arrives. We understand timing is important, so if you need to reschedule the date, contact the delivery provider as soon as possible at the phone number listed in your order confirmation. We request a 48-hour notice if you want to reschedule or cancel delivery. You may incur an additional fee if you reschedule less than 48 hours prior to delivery, or if no one is home when the delivery team arrives. If delivery does not take place within 30 days of the originally scheduled delivery date, the order may be treated as a canceled order.
· Q: What does “estimated delivery date” mean?
A:
For Standard Shipping items (smaller, lighter items via courier or mail) eligible for 1-day or 2-day delivery, you will see a “get it by” date on the product detail page and an “estimated delivery date” during checkout and in your order acknowledgment email. The “get it by” date and “estimated delivery date” indicate when we expect to fulfill your order based on our product availability and delivery capacity at that moment. Changes in inventory or delivery capacity, as well as unforeseen circumstances beyond our control, such as a strike, natural disaster, or inclement weather, may delay the delivery of your order.
In-Home Delivery orders: typically around two business days after purchase, the delivery service will contact you and schedule a delivery date at your convenience. They will also call you the day before the delivery to further confirm the delivery date.
· Q: How do 1-day and 2-day shipping work?
A:
Select Standard Shipping items in select ZIP codes are eligible for 1-day or 2-day shipping. If an item is eligible for 1-day or 2-day shipping, it will be noted on the product detail page, in the shopping cart, and the check-out page. If you place your order before the cut off time (typically 12 p.m. local time in the destination to which you’re shipping, but that may vary depending on item location), then the estimated delivery date for the order will be:
—If 1-day shipping is available for the order, the order is expected to be delivered within 1 business day after it has been shipped and picked up by the delivery carrier.
—If 2-day shipping is available for the order, the order is expected to be delivered within 2 business days after it has been shipped and picked up by the delivery carrier.
Business days do not include weekends. Delivery may be delayed by factors such as changes in inventory, delivery capacity, and unforeseen circumstances beyond our control, such as strikes, natural disasters, and inclement weather.
· Q: How do I know when my items are arriving?
A:
For Standard Shipping items arriving via UPS: a tracking notification will be emailed to you as soon as the order leaves the warehouse. The email contains information on how to track your order until it arrives.
In-Home Delivery orders: typically around two business days after purchase, the delivery service will contact you and schedule a delivery date at your convenience. They will also call you the day before the delivery to further confirm the delivery date.
Q: What items qualify for Free Shipping?
A:
Free shipping applies to all Standard Shipped items delivered within the 48 contiguous United States. Read our standard shipping details including shipping fees to Alaska and Hawaii. In-Home delivery purchases are excluded.
· Q: Is rush delivery available?
A:
Your order is important to us. We begin preparing your products for delivery as soon as the order is received. Delivery times may vary if products are produced after receiving your order or if the products are in stock. Estimated Standard Shipping and In-Home Delivery time frames are provided when you select and place items into your cart.
· Q: How is sales tax charged?
A:
All merchandise purchases are subject to sales tax based in accordance with the current state and local tax rates for the Standard Shipping/In-Home Delivery destination. Taxes are generally calculated on the total selling price of each item, which depending on local and state laws, may include discounts and shipping and processing charges.
· Q: Can orders be shipped to a P.O. Box?
A:
Due to the size of our items, P.O. Box delivery is not available.
Q: Can orders be shipped internationally?
A:
Not yet.
· Q: What if I receive a wrong order or item?
A:
If incorrect items are delivered or your order is incomplete, contact us and we will make it right. Call Customer Care at (480) 248-7929, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT).
· Q: How do I measure for fit & ease of delivery?
A:
To avoid delivery day disappointments, measure the area you plan to place your new furniture in, as well as the furniture you have selected to purchase, before placing your order. Also, measure any doorways (height and width) through which the furniture must pass to get to its final position in your home. Identify any delivery obstacles – is there enough ceiling clearance? Will the furniture clear the stairway or elevator? Can the piece be maneuvered around any right angles? Because of our commitment to providing you with outstanding customer service, as safely and efficiently as possible, delivery personnel is unable to hoist furniture or carry furniture up more than 3 flights of stairs. An elevator must be available for deliveries to the 4th floor and above.
· Q: How should I prepare for delivery day?
A:
In preparation for your delivery, remove pictures, accessories, etc. from the walls to prevent damage. Also, ensure that the area where you would like your furniture placed is free and clear of any items that may obstruct the passageway. Please secure your pets, furniture pieces can be large and heavy and we do not want anything to happen by accident. The delivery team will place the furniture in your room of choice. Our delivery teams are not permitted to move your existing furniture, electronics, or other household belongings and cannot set up lamps, hang pictures or mirrors on walls, or make electrical connections for entertainment units.
· Q: Can the delivery team take away my existing furniture?
A:
Unfortunately, we cannot. However, there are many nonprofit organizations that will gladly come to your home and remove the furniture at no charge.
· Q: How can I check the delivery status of my Mywebsite purchase?
A:
Online Purchases
After completing your online order, we sent an email to you confirming the purchase and method(s) of delivery.
Standard Shipping – As soon as an order ship, you will receive an email containing the tracking number and name of the delivery carrier. Please refer to this email if you have concerns about the delivery status of an order.
In-Home Delivery – The emailed confirmation you received after placing your order contains who to call for questions concerning delivery. You can track the delivery status by clicking here.
In-Store Purchases
Contact the store where you made the purchase for questions about delivery. It helps to have the sales receipt handy when checking on your order. Locate a store.
· Q: What is threshold delivery?
A:
Threshold delivery is an exciting new level of delivery service that allows our customers to have more options for home delivery. With threshold delivery, furniture in its original packaging will be dropped off inside your doorway or garage. This delivery service does not include assembly, placement in the room of choice, or disposal of all packaging materials.
· Q: What happens if I damage my furniture while I am assembling?
A:
Unfortunately, our protection plan does not cover that type of damage. You will be responsible for any damage that results from your assembly of the furniture.
· Q: What happens if furniture in the box does not fit through my door?
A:
If the furniture does not fit through your doorway then it must be placed inside a secured garage. Drivers will not be allowed to leave furniture outside.
· Q: What happens if I live on the 2nd, 3rd or higher floor?
A:
We will still deliver your furniture inside your doorway or garage.
· Q: Will I need special tools to assemble my furniture?
A:
We recommend that you have both a Phillips head and a flat head screwdriver or an electric drill with those bits. A hex key is provided in the hardware packages of boxes.
· Q: What happens if I change my mind after I ordered threshold and now I want the premium delivery service?
A:
You will need to come to the store or call to pay the difference first, as there will be a delivery fee difference from threshold to premium.